Successful Software Is an Epic Production

F conception to completion, good software requires a more-than-just-code mindset. Good software is the product of the successful execution of hundreds of sound project and process practices. The list, which requires strict adherence to, might seem staggering to the casual observer: documented policies and procedures; requirements management; detailed project planning; system design; configuration management; peer reviews; tracking and oversight; collecting and managing with metrics; accurate useable documentation; and thorough testing against requirements at the code, subsystem, and system levels, just to name a few. At the next level, good software becomes excellent software through institutionalized quantitative processes that are measured, analyzed, and optimized over time. At Hill Air Force Base, Utah, the 309th Software Maintenance Group (309 SMXG) has achieved this level by embracing continuous process improvement. The 309 SMXG has an established Capability Maturity Model Integration process capability and is adding new capabilities as it strives to implement AS9100 quality management standard requirements. Yet it doesn’t stop there. As important as process is, you can’t produce software without people. Successful execution occurs at the hands of trained and cross-trained, experienced, mentored, and motivated people. As systems become larger and more complicated, employees with greater years of experience become even more important. Like Jim Collins said in his book “Good to Great,” “...people aren’t your most important asset; the right people are your most important asset.” Successful Software Is an Epic Production